In my earlier post, I spoke about the predicted downfall of Indian IT/ITES industry. The comments were on either side and one of the points that came out was the quality of India products. Be it manufacturing or services, India hasn't been spokes of much about for its quality. India Inc. has not spent significantly on R&D. In case of manufacturing, R&D requires huge investments in terms of infrastructure where as in case of IT/ITES, the investment needs to be on people along with that on infra. Now, for a better R&D in ITES, are we equipped peoplewise? To begin a massive overhauling in the outlook of the industry, where do we begin? We begin where it all begins. Education. Let me talk a bit about education. Do we have an education system that promotes an inquisitive mind? (a mind that will R&D!)Or are we simply creating labour, such large in number and so abundant in supply that nobody bothers about the quality .The price of this labour is bound to go down. When we
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