Skip to main content

Anil Bidarhalli - Bengaluru

It has been almost two months since I met Anil while I visited Bengaluru (Bangalore) during a weekend trip around the independence day. That was the first time I met him, but the man has left a lasting impression. I had mentioned to him over a cup of coffee about my idea of this series. I never called him in the last 2 months because I wanted to fulfill my promise first. I am free to call him now :-)
Anil has a calmness that is very unlike people of his age. A maturity that one gains after seeing a lot of the real world. He has been successfully running a computer hardware sales & service business since last 4 years or more. At the age of 28, he has bought himself a Sedan, a Mac and has sufficient wealth to take care of his family (he is single and lives with his parents) and pamper his little sister :-). But wealth is only one aspect of Anil's business. His real kick is in vision.
Anil started his business without consciously starting a business. Well, that is how he likes to put it. He has just got over his +2's and he was helping his friends with their hardware problems. Gradually he thought of doing it professionally. After running it on the retail consumer mode for a couple of years, he thought of going the corporate way. But for serving corporates, he would need to be formally registered as a firm. That was the trigger point for the birth of his firm 'XYZ'.
Anil currently runs the show with a full time staff of 6 people an has clients who swear by him for service. His 'Anil touch' is evident in many instances. His office space is very unlike others. He has rented a house as his office and keeps garden chairs for his customers to relax while they are visiting his office. His office is not in a busy commercial area. It is in a quite neighborhood. Anil's emphasis is not on creating more sales figures but rather creating a space for himself in his customer's mind through consistent and personal service. His commitment to service is evident from his long and untimely calls with his customers. Some of his customers are 70 year olds who take his word for anything in computers.
Going forward Anil wants to get into software development as well. For that matter he had also tried his hand at it an year ago. It was an enterprise sales software. But he stalled the project as it turned out to be a non-profitable venture at that time. Anil intends to understand the Software development business better and get back to it. From whatever I know of him, he sure will get back and make a success out of it.
Here are the excerpts of an e-mail interview I had with him:

What made you get into business?
I was always interested in business since my school days. I regularly used to read economic times and news papers like that. I was a regular reader of Brand Equity and Corporate Dossier. The strategies and the boardroom discussions used to drive me crazy and I used to enjoy every aspect of the business discussed.I had planned to start business after my study is completed and have some years of hands on experience, little amount of money in the bank account. Then start business. I had my punch line " make things possible" ready long before i started my business.

What were the major challenges you have faced in your business till day? especially since you are a first generation entrepreneur?
the challenge was to find right kind of clientele as my way of doing business was not conventional wherein the targets are set and performance is analysed by the balance sheet. i do not contradict that balance sheet reflects the company but it was not for my kind of business in the beginning.I have evaluated my business by way measuring the satisfaction I have given to my clients. I have always suggested my clientele what to buy and also where at times. this sincerity of thinking about the client and his money has kept me ticking in the business so far.
as a first generation entrepreneur i initially had investment crunch and slowly i have reinvested the money that has been earned through my business. even now I am in need of investment and there are investors ready to invest in my company. I am being choosy, whether to take it from them or go ahead on my own.


What are your future plans for your business?
More services related to technology and bring all of them under one roof.

What advise would you give a first generation entrepreneur who wants to take the big leap into a business venture?
I am not that big a businessman to give advice but I can share what i should have done to make my business better. Before plunging into the business i should have planned little more and secured some investment then things would have been much easier. But the thing which made me continue my business is the urge to provide service to people.
1 comment

Popular posts from this blog

How to change flat ownership in GHMC records

It's been close to a year since we bought a new flat in Hyderabad. It has been one hell of a learning exercise for the sheer amount of paper work and procedures it involved before, during or after the purchase. Buying a house in Hyderabad has been an exciting and taxing journey, so far. All through this journey, I had a desire to document my experiences so that it would help others who wished to be helped. But luck, laziness and life kept me away from this. However, I'll at least start now with an account of what needs to be done to change the ownership records in GHMC [Greater Hyderabad Municipal Corporation]. The first time it struck me that I need to do this is when I received a property tax notice addressed to the previous owner of the flat (we made a second hand purchase). All along I thought once I had registered with the land records department, the government would take care of updating all other records. I was so wrong! So, I rushed to the nearest Municipal Citizen S…

Hyderabad to Goa by Bike

Happy new year 2015 to you! Hope you spend hours and days on roads without traffic in the coming years. I had a dream new year eve - on the road, going home. After numerous previous road travels on this route (read here and here), this time I decided to travel by my Royal Enfield Std 350.

I was short on any sort of planning time, so decided to use my experience and just take the route taken before. 
Google maps says it should take about 14 hours to do this journey. However, we took a night halt at Raichur and including the halt, completed the journey in 29 hours.



Our itinerary, roughly, was:

30.12.2014, 16:00 - Depart from Lingampally, Hyderabad
30.12.2014, 21:15 - Reach Raichur, Karnataka 
Night Halt at Hotel Kubera Palace @ INR1400 per night including complimentary breakfast
Better option is Hoten Kritunga which we took last time
31.12.2014, 08:30 - Depart from Raichur, Karnataka 
31.12.2014, 09:30 - Puncture in rear tyre about 40 Kms from Raichur
31.12.2014, 11:45 - Resume after fixing the t…

How to change throttle cable in a Bullet

For the uninformed (you can't be if you are on Facebook), I bought a Royal Enfield Standard 350cc motorcycle on 25thNovemeber 2009. This has been the fulfilment of a long (8 years!) cherished dream.
Here we are...




After exactly three months I faced my first breakdown on my way to work on a Friday. The throttle cable snapped. Thankfully I had a spare at home and I was pretty confident I could replace it myself. Having lived with a 1984 model BajajChetak for 5 years, I was in the habit of applying first aid myself. This wasn't as easy as seemed though. I manage to get the handle side of the throttle cable out. But had issues with the engine (carb side). I checked with fellow biker Aravind (who also owns a Standard 350 that is as old as him). He said it was a pretty simple process and promised to join me in 30 mins. But once he came, we realised, RE had done some changes that had lead to this problem. Here is the issue -






If you refer to the picture above, I was supposed to unscrew …